Process

Team

System

Model

Up to two weeks, much of which is on-site.

Up to two weeks, much of which is on-site.

Up to two weeks, much of which is on-site.

Up to two weeks, much of which is on-site.

E2E review of a process or a defined element of a larger process.

Review of a small team of up to twelve staff.

Review of a small IT system or a defined element of a larger installation.

Review of the effectiveness of an existing functional forecasting and planning model.

Team manager interview and process staff discussions.

Team manager and staff interviews

User and stakeholder interviews including relevant IT staff.

Interviews with Finance and Operations staff.

Transaction audit(s).

Light review of current management control framework including forecasting, planning and scheduling, coaching and performance reporting and any current metric.

Review of any available performance metrics, including availability and utilisation.

High level assessment of the accuracy of the model’s output vs. historical actual data.

General observation.

General observation of behaviours.

General observation.

One workshop.

One workshop.

Workshops as necessary.

One workshop.

General observation directed as identifying use and relevance of the model.

Report delivered on improvement opportunities and recommendations.

Report delivered on improvement opportunities and recommendations.

Report delivered on assessing current waste and any improvement opportunities.

Report delivered on improvement opportunities.

Senior management meeting to present/discuss findings.

Senior management meeting to present/discuss findings.

Senior management meeting to present/discuss findings.

Senior management meeting to present/discuss findings.