Process

Team

System

Model

Typically four to five weeks, much of which is on-site.

Typically four to five weeks, much of which is on-site.

Typically four to five weeks, much of which is on-site.

Typically four to five weeks, 50% of which will be on-site.

E2E review of a larger process

Review of an operating team (or teams) of up to fifty staff.

Review of an IT system impacting, or used by, fifty to sixty people

Review of a small company-wide forecasting and planning model, or a complex functional model.

Senior manager, team manager and process staff interviews and discussions.

Senior manager, team manager and staff interviews.

User and stakeholder interviews including relevant IT staff.

Interviews with key stakeholders.

General observation.

Detailed review of current management control framework including forecasting, planning and scheduling, coaching and performance reporting and any current metric.

Two workshops.

Detailed assessment of the accuracy of the model’s output vs. historical actual data.

One to three workshops.

Workshops as necessary.

May involve other external specialists.

One to two workshops, as necessary.

Report delivered on improvement opportunities and recommendations.

General observation of behaviours.

Report delivered assessing current waste and any improvement opportunities.

General observation directed as identifying use and relevance of the model.

More detailed analytical work.

May involve other external specialists.

Senior management meeting(s) to present/discuss findings.

Report delivered on improvement opportunities.

May involve other external specialists.

Report delivered on improvement opportunities and recommendations.

Senior management meeting to present/discuss findings.

Senior management meeting(s) to present/discuss findings.

Senior management meeting(s) to present/discuss findings.